9.5 mln residents of hromadas to receive quality administrative services with support of U-LEAD with Europe Programme

February 24, 2020.

    A total of 9.5 million Ukrainians, mostly residents of amalgamated hromadas and small cities, will begin to receive administrative services in modern ASCs as a result of support of the U-LEAD with Europe Programme. U-LEAD’s Support to Improved Administrative Service Delivery team presented these results of the Programme’s participants selection and development of the Terms of References for Administrative Service Centres creation or modernisation, conducted during 2018-2019. The presentation was held at the “Bringing Services Closer” conference, which brought together more than 400 hromada leaders, ASC heads and experts in the field of administrative services to the Ukrainian House in Kyiv on February 18.
    The establishment and modernisation of well-functioning ASCs in Ukraine is one of the two key areas of the U-LEAD with Europe Programme, funded by the European Union and its Member States Germany, Estonia, Denmark, Poland and Sweden. According to the Terms of Reference, developed by the Programme, 816 access points to administrative services will be established in the Ukrainian hromadas by April 2021: 490 well-functioning ASCs and 326 remote workplaces of administrators. These new and modernised municipal institutions will provide residents with a wide range of high-quality administrative services in comfortable conditions close to home. 11 out of 490 ASCs will be mobile.
    During the Conference, the Memoranda of Understanding Ceremony took place with 134 partner hromadas of Programme’s third round and the high-level speakers from Ukrainian Government and the Delegation of the European Union to Ukraine.